Frequently Asked Questions

Our providers are contracted with most commercial insurances and some managed Medi-Cal plans. For a list of accepted insurances, please click HERE.

It’s important to make sure that your insurance information is up-to-date so that we can properly bill your insurance provider. To update your insurance information, click here to complete the online form or call us at (866) 681-4869.

Therapy, also called psychotherapy, is a method of treating mental and mood disorders. Psychotherapists use a range of techniques to create communication and behavioral change. These changes are designed to improve the mental health of a client. Psychologists, therapists, social workers, and counselors practice psychotherapy.

Psychiatry is also a method of treating mental and mood disorders. Psychiatrists often practice psychotherapy and they have earned a medical degree. This expertise allows the psychiatrist to prescribe medication if he or she thinks it is an appropriate treatment.

No, our providers do not always prescribe medication. The provider will see a patient for an initial evaluation, after which he or she will recommend medication treatment only if they believe it is appropriate. If the provider believes that no medication is needed, he or she will refer the patient to a psychotherapist who will provide appropriate care without the use of prescription medicine.

Some providers will recommend short term disability after the patient has been evaluated over the course of a few sessions. We do not work on cases involving long term disability and will not see clients who only seek completion of their disability paperwork.

Please call our customer service line at (866) 538-7257 or our billing department at (866) 681-4869. All other inquiries, call (855) 427-2778.

Providing our patients with the highest quality of care includes giving you easier tools — like our new InstaMed Payment Portal. Find out more here.

The Find A Provider allows you to browse our providers by location. Our toll-free number is (855) 427-2778.

The Find a Provider page provides a biography for each provider in our practice. On this page you will find the answers to these specific questions:

  • Which Provider is in which office?
  • Is the Provider male or female?
  • What languages does the Provider speak?
  • Where did the Provider go to school?


If you are having any psychiatric or medical emergency, please call 9-1-1 or go to the emergency room.