We are here for you.

Our top priority at Community Psychiatry is – and always has been – the care and safety of our patients. We are committed to doing everything we can to assist our patients during this stressful time.

For existing patients, please contact us at your local office.

For new patients, please call us at 855-427-2778 to make an appointment or click here to complete the registration form and we will call you to complete the scheduling process.

OFFICE CLOSURES

If our offices are closed, it will be listed here. Please contact your local office with any questions or concerns.

Currently, none of our offices are closed.

California Power Outages

If you are experiencing a power outage and have an appointment, please know that your appointment will still occur. Your appointment can be conducted via phone call rather than Zoom. Please contact your local office with any questions or concerns.

TMS In-Office Appointments Still Available

Community Psychiatry is committed to continuing TMS treatment. When coming into our office for TMS treatment, your safety is what’s most important to us.

Safety Protocols

Patient Requirements

Community Psychiatry Staff Requirements

IMPORTANT INSURANCE INFORMATION

Patient Responsibilities May Be Waived

During the COVID crisis, your insurance plan may waive your patient co-pay for behavioral health telemedicine appointments.

The following insurance plans have confirmed that co-pays will be waived: Aetna, Anthem Commercial, Anthem MediCal, Beacon/Value Options, Beacon MediCal, Humana, MHN, Alignment, and Kaiser. We are closely monitoring and communicating with our insurance partners. Please call your local office for information about your insurance.

Covered California

If you have lost your insurance, Covered California can be a good resource. When selecting a plan, you may want to consider whether your current providers are contracted with the payor. Community Psychiatry is contracted with several of the payors that are a part of Covered California: Anthem Commercial, BlueShield of CA HMO (managed through Magellan), Western Health Advantage (managed through Magellan) and HealthNet.

Visit Covered California to see your coverage options.

Medi-Cal

You may qualify for Medi-Cal depending on your income. When selecting a plan through Medi-Cal you may want to consider whether your current providers are contracted with the payor. Community Psychiatry is contracted with several of the payors that are a part of Medi-Cal: Anthem, Beacon Health Strategies (Central CA Alliance Health (CCAH), Health Plan of San Francisco (HPSF), Health Plan of San Juaquin (HPSJ), Alameda Alliance), HealthNet and California Health and Wellness (managed through Magellan).

For more information, visit the Medi-Cal website.

Appointment cancellations

During this time, caring for your mental health is critically important. We encourage you to continue your treatment during the COVID crisis. Please call your local office if you are concerned about your appointment. However, late appointment cancellations related to COVID-19 will not be assessed cancellation fees.

Telemedicine Information

All psychiatry and therapy appointments will be moved to telemedicine. All insurance providers will cover telemedicine appointments for new and existing patients. If you currently have an appointment scheduled, please call your local office to switch to telemedicine. We will also be reaching out to you in advance of your appointment.

Telemedicine is a mental health service that is private, convenient, effective, and meets the standard of care for traditional outpatient appointments without the hassle of driving, parking, and waiting rooms. 

How Telemedicine works.

You can use your phone, tablet, or computer to see your provider from anywhere in California. Once you make your appointment, follow these steps to connect with your provider via telemedicine. 

On your mobile device:

On your desktop or laptop: